Groupware is a generic term for specialized computer aids that are designed for the use of collaborative work groups. Typically these groups are small, project oriented teams that have important tasks and tight deadlines. Groupware can involve software, hardware, services, and/or group process support.

[Johansen 1988] Johansen, Robert: Groupware: Computer Support for Business Teams.
New York, London : Free Press/Collier Macmillan, 1988 (Series in communication
technology and society). – 205 S. – ISBN 0029164915